Last updated: January 2025
By accessing or using Dukkan ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Platform.
You must be at least 18 years old and legally capable of entering into contracts to use Dukkan. By using the Platform, you confirm this.
Buyers are responsible for providing accurate shipping information. Dukkan acts as an intermediary and is not responsible for seller fulfilment delays beyond our control.
Sellers must hold a valid SIRET number (French sellers) or equivalent EU business registration. Sellers are responsible for accurately describing their products, managing stock, and fulfilling orders promptly.
Payments are processed securely via Stripe. Dukkan charges a platform commission on each sale (percentage varies by seller plan). This is deducted automatically from the seller payout.
Returns are subject to the individual seller's return policy. Digital products are non-refundable once downloaded unless the file is defective. Disputes are handled through Dukkan's resolution process.
Sellers retain all IP rights to their products. By listing on Dukkan, sellers grant us a limited licence to display product content for marketplace purposes.
You may not use Dukkan to sell counterfeit goods, illegal items, or to conduct fraudulent transactions. Violation results in immediate account termination.
Dukkan's liability is limited to the amount of the transaction in dispute. We are not liable for indirect or consequential damages.
These Terms are governed by French law. Disputes shall be resolved in the courts of Paris, France.
We may update these Terms. Continued use of the Platform after changes constitutes acceptance.
Questions? Contact us at legal@dukkan.shop
